Terms of use

DEBUT.MALL Terms of Use

Welcome to DEBUT.MALL. By accessing or using our cross-border e-commerce platform, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not access or use our platform.

1. Acceptance of Terms

By using DEBUT.MALL, you confirm that you:

Are at least 18 years old or have obtained consent from a legal guardian if underage;
Have read, understood, and agreed to these Terms of Use.

We reserve the right to update or revise these terms at any time. Any changes will be posted on our platform, and continued use of our services constitutes your acceptance of the updated terms.

2. Account Registration and Responsibilities

Account Creation: You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials.
Prohibited Activities: You may not share your account with others, impersonate another individual, or use the platform for illegal purposes.
Account Security: Notify us immediately if you suspect unauthorized access or use of your account.

3. Product Listings and Descriptions

DEBUT.MALL strives to provide accurate descriptions and images of products. However, we do not guarantee that product descriptions, pricing, or other content are error-free. If you find a product received does not match its description, please contact us for resolution.

4. Orders and Payments

Order Confirmation: Placing an order on our platform constitutes an offer to purchase. We reserve the right to accept or reject your order for any reason, including stock availability or pricing errors.
Payment: All payments must be made through the methods provided on our platform. You are responsible for ensuring sufficient funds in your chosen payment method.
Currency and Taxes: Prices displayed may not include applicable taxes, customs duties, or exchange fees. You are responsible for any additional costs incurred.

5. Shipping and Delivery

Shipping Services: We collaborate with third-party logistics providers to deliver your orders. Delivery times are estimates and may vary depending on location and customs clearance.
Customs and Duties: As a cross-border e-commerce platform, you are responsible for understanding and complying with your local customs regulations. Any duties, taxes, or fees incurred during customs clearance are your responsibility.
Delivery Issues: If your order is delayed, lost, or damaged during transit, please contact our support team for assistance.

6. Returns and Refunds

Eligibility: Products may be eligible for return or refund based on our Return Policy. Items must be unused, in original packaging, and returned within the specified timeframe.
Refund Process: Refunds will be processed through the original payment method after verifying the return. Any shipping costs or fees are non-refundable unless specified otherwise.

7. User Conduct

When using DEBUT.MALL, you agree not to:

Violate any local, national, or international laws;
Use the platform to distribute harmful or illegal content;
Interfere with the proper functioning of the platform through hacking, spamming, or other malicious activities;
Post false or misleading information, including reviews or product feedback.

We reserve the right to suspend or terminate accounts that violate these rules.

8. Intellectual Property

All content on DEBUT.MALL, including text, images, logos, and software, is the intellectual property of TSNC.MALL or its licensors. You may not reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, DEBUT.MALL is not liable for:

Indirect, incidental, or consequential damages arising from your use of our platform;
Delays or failures caused by circumstances beyond our control, such as natural disasters or regulatory restrictions;
Errors or inaccuracies in product descriptions, pricing, or availability.

10. Termination of Service

We reserve the right to suspend or terminate your access to DEBUT.MALL at any time, with or without notice, if you breach these terms or engage in any activity that we deem harmful to our platform or users.

11. Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of [your jurisdiction]. Any disputes arising from or related to these terms will be resolved through negotiation or mediation. If a resolution cannot be reached, the matter will be referred to the competent courts of [your jurisdiction].

12. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us at:

Email: [email protected]
Hotline: +86-

Thank you for choosing DEBUT.MALL. We are committed to providing you with a seamless and enjoyable shopping experience.