Privacy policy

DEBUT.MALL Privacy Policy

Welcome to DEBUT.MALL. We are committed to safeguarding your privacy and ensuring that your personal information is protected in accordance with applicable laws and regulations. Please read this privacy policy carefully before using our cross-border e-commerce platform.

1. Collection and Use of Personal Information

To provide you with better services, we may collect your personal information under the following circumstances:

Registration and Account Management: This includes your name, email address, phone number, and mailing address to create and manage your account.
Order Processing and Delivery: When you place an order, we collect your shipping information and contact details to ensure accurate logistics services.
Identity Verification: In certain cases (e.g., customs clearance requirements), we may request government-issued identification documents.
Customer Support: To resolve after-sales issues, respond to your inquiries, or provide product recommendations.

With your consent, we may send you updates on orders, promotions, or the latest activities. If you no longer wish to receive such communications, you can adjust your subscription preferences at any time.

2. Collection and Use of Non-Personal Information

We may collect non-personal information, such as:

Device information (IP address, browser type, operating system, etc.);
Usage preferences (language settings, time zones, browsing behavior);
Statistical data (page visit frequency, click behavior).

This information is mainly used to:

Analyze user behavior and improve platform functionality;
Provide more personalized services and recommendations;
Evaluate the effectiveness of advertising and marketing campaigns.

3. Use of Cookies and Other Technologies

We may use cookies, pixel tags, and similar technologies to enhance your shopping experience. These technologies help us:

Record your preferences;
Track your usage of the website;
Provide you with advertising tailored to your interests.

If you do not wish to have your information collected via cookies, you can disable these features in your browser settings. However, this may affect the usability of certain services.

4. Sharing and Disclosure of Information

We are committed to not selling your personal information to third parties. However, we may share your information in the following circumstances:

Legal Compliance: To comply with legal obligations or legitimate requests from government and judicial authorities.
Order Fulfillment: To complete order delivery, we may share necessary information with logistics companies or payment service providers.
Business Changes: In the event of a merger, reorganization, or asset transfer, personal information may be transferred as part of the transaction.

5. Information Security

We implement strict measures to protect your personal information, including:

Encryption: Using TLS and other encryption protocols to secure data transmission;
Access Restrictions: Limiting access to personal information to authorized personnel only;
Secure Storage: Encrypting your account passwords and sensitive data to ensure confidentiality.

6. Permissions Explanation

To provide efficient services, our application may require the following permissions:

Storage Permission: Used for uploading profile pictures or saving order details (requires user authorization).
Camera Permission: Used for scanning QR codes to participate in promotional activities or modify personal profiles (requires user authorization).
Microphone Permission: Used for voice inquiries about product information (requires user authorization).

7. Contact Us

If you have any questions or complaints regarding this privacy policy, you can contact us via:

Email: [email protected]
Hotline: +86-

We will make every effort to address your concerns and provide solutions in compliance with applicable laws and regulations.

8. Policy Updates

DEBUT.MALL reserves the right to update this privacy policy at any time. In the event of significant changes, we will notify you via platform announcements or email. We recommend regularly reviewing the privacy policy to stay informed about our latest practices.

Thank you for trusting DEBUT.MALL. We are dedicated to protecting your privacy!